Shipping & Delivery Policy

Effective Date: 3rd February 2025

Service Delivery

Breakpoint is a Software-as-a-Service (SaaS) platform that provides immediate access upon successful subscription payment. Upon completing your subscription:

• Access is granted instantly to your account
• All features become immediately available
• No additional delivery time is required
• 24/7 access is provided through any web browser

Service Availability & Support

As a cloud-based service, Breakpoint is available 24/7 with the following service commitments:

• Target uptime of 99.9% excluding scheduled maintenance
• Scheduled maintenance windows will be communicated at least 24 hours in advance
• Emergency maintenance may be performed as needed to maintain service security and reliability
• Technical support is available via email with a target response time of 24 hours

Service Delivery Timeline

Our service delivery timeline is as follows:

• Minimum delivery time: Instant access upon successful payment
• Maximum delivery time: Within 24 hours in case of technical issues
• Account setup time: Immediate and automatic
• Feature activation: All features are activated instantly

Support Contact

For any questions about service delivery or technical support, please email us at [email protected]